Privacy Policy

Controller and contact

CreekVision is responsible for the processing described here. For questions or to exercise your rights, email info@creekvision.com.

Data we collect

• Name, email address and optional telephone number submitted through the form.
• Technical data needed to deliver and protect the site, such as IP address, browser and security logs.
• Aggregated page-view and interaction metrics, such as contact clicks, language changes and solution selections.
• The language preference stored locally in your browser.

How we use it

We use data to answer enquiries and demo requests, manage the requested business relationship, protect the site and meet legal obligations. The legal basis may be consent, pre-contractual steps, legitimate interests or legal obligations, depending on the circumstances. We do not use the form for separate marketing without the appropriate consent.

Providers and transfers

We use Zoho CRM to receive and manage requests and Cloudflare for site delivery, security and aggregated metrics. These providers may process data in other countries under applicable contractual safeguards. See the Zoho Privacy Policy.

Cookies and local storage

This site does not set advertising or non-essential analytics cookies. It only stores the selected language in localStorage. Infrastructure needed to deliver and protect the site may process technical data.

Retention

We retain data for as long as needed to handle the request and meet business or legal obligations. It is then reasonably deleted or anonymised.

Your rights

Depending on applicable law, you may request access, correction, deletion, objection, restriction or portability and withdraw consent. You may also complain to the competent data protection authority.

Security

We apply reasonable technical and organisational safeguards. No Internet system or transmission can guarantee absolute security.

Changes

We may update this policy to reflect operational or legal changes. The effective date appears above.